Make buying complex, customizable products simple
Provide a frictionless path to purchase, free from back-and-forth and time-consuming sales interactions
Simplify the sales process
Serve customers with convenience and flexibility. Display every available option in 2D or 3D. Add VR and AR to provide further clarity. Become easier to do business with than your competitors.
Guided selling helps sales reps and end-customers put together perfect products and bundles every time. Handoffs are super-smooth – only viable products make their way downstream to engineering and the shop floor.
The solution for retail sales
Deliver the eCommerce experience your customers expect, regardless of product complexity
Customers are choosing omni-channel, and expectations are sky-high. Whenever and wherever your customers reach out – be there – with a consistent, integrated experience on any device.
Drive sales and transparency with a visual selling approach
Show, don’t tell
Manufacture with certainty
“We are doing nothing less than revolutionizing the way our customers visualize, configure, and buy our customized products. We now have a next generation tool our B2B customers can easily use to generate stunning custom designs much faster than we could have built for them.”
New channels and customers for a new era in retail
Capitalize on new opportunities
“We are making it easier for our customers to accurately configure several of our most customized products in a virtual and self-service way.”
Achieve operational excellence
Enable sales at scale
“The key parts that Epicor CPQ has helped us solve was taking what the customer configured in their shopping cart directly to the shop floor to be built. For us, that automation was key to improving the customer experience.”
Benefits of virtualizing complex retail sales
Why retailers of complex products use KBMax
Lower return rate
Convey product information clearly – no nasty surprises
Higher conversion rate
3D product configuration boosts conversion rates by 40%
Provide bespoke products and experiences for each customer
Delight customers in-person, on desktop, mobile, and more
Integrate KBMax with your eCommerce, ERP, CRM, and other back-office systems
Automate sales and design to cut your sales cycle down to minutes
Bridging the Gap between Sales and Manufacturing with CPQ
This buyer’s guide was put together to help manufacturers define the base set of requirements to succeed with their digital transformation project, and identify the ‘features to look for’ in best-in-class CPQ solutions.