Timberlane shutters their quoting tool to handle 95 of their custom requests 

“Learn and use this platform. It will turn your company around.”

Jeff Smith // Engineering & Design CAD Specialist at Timberlane, Inc.
Timberlane, Inc.
About Timberlane, Inc.

Timberlane produces custom exterior shutters and is renowned for exceptional quality and customization capabilities available in a variety of high-quality, high-performance materials, including both wood and synthetics. There are no stock sizes or configurations; all Timberlane shutters are custom-made and built to 1/8” exacting specifications at Timberlane’s manufacturing facility in the USA.

Industry: Building Supplies
Headquartered: Montgomeryville, Pennsylvania
Website: https://www.timberlane.com

The challenges

Square peg, round hole technology

Visual CPQ

A non-integrated approach

Quoting tool

The Solution

Timberlane deployed a visual CPQ selling tool that feeds manufacturing

“We have a simple product with numerous and sometimes complex and unlimited option catalog. Epicor CPQ allows us to handle 95% of the custom requests without needing to use outside drawing programs to meet the customer’s needs. ”
Jeff Smith  //  Engineering & Design CAD Specialist
Timberlane, Inc.

Strong champions

Quick adoption

The Benefits

Epicor CPQ has transformed how Timberlane sells and manufactures

Streamlined operations

Timberlane was able to completely automate their customer order entry process and work order creation process in just six months. The team has dramatically reduced the drafting time required to finalize quotes.

No more errors

Every order is now generated 100% accurately – replacing Timberlane’s old, home-grown, customized software that allowed for incompatible product options.

Simplified internal control

With Epicor CPQ Snap, the team is able to easily maintain and extend their product configurator themselves. They added an entirely new product line of aluminum shutters and introduced inventory integration with their ERP.

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