Complex Configuration for Retail

Having sales reps relay limitless options to the customer during the purchase leaves them feeling overwhelmed, confused, and annoyed. It’s not a modern buying experience. Your customers want quick pricing and a clear indication of how their end product will look and operate. And they don’t want to wait while you and the technical team figure out viability, cost, and timeline.

Change management is maddening. Every lengthy change management cycle introduces risk to the deal, impacting order and production accuracy down the line. You need a centralized and governed system that allows you to sell safely and efficiently, giving your customers a streamlined buying experience… before they wander off to one of your competitors.

With KBMax, sales reps and end customers can quickly and easily narrow down a highly customizable product offering into carefully optimized, customer-specific selections. For even the most complex of products, rules-based configuration means that any order can be executed confidently without the support of your technical team during the sale.

You can finally gain control over change management with cloud-managed configuration and quoting that’s integrated with your core customer and financial systems for a single source of truth on your quote-to-cash process.