Engineer to Order for Biotech Single-Use-Systems
Our clinics need our help.
You need to get critical supplies to the clinics that need them the most, and as fast as possible. With intense competition and growth in the single-use space, you have to win more deals, more quickly to compete.
The challenge
Sales work is transactional work = Engineers have to be involved
The market is demanding customization, but the more custom options you provide, the more parts you need, the more mistakes you make, and the more dissatisfied customers you have on your hands. Outputs are subject to substantial cost penalties for lateness, and you just don’t want to take the risk.
Should you hire more engineers or add technology to achieve mass customization? You want to free up your engineers to focus on R&D activities, but you need to adjust your engineering staff just to support your sales growth/regression. This current set-up is expensive, and training is extremely tough.
The solution
Eliminate errors while meeting the unique needs of every clinic
A product configurator automates the configuration and customization of your highly complex engineer-to-order supplies. Sales reps (or clinics themselves, depending on your setup) can use the tool to narrow down vast and highly technical product catalogs into carefully optimized customer-specific selections.
Product rules ensure that every configuration is viable from a technical and financial perspective. And CAD files, CNC cutting data, BOMs, and product renderings are generated automatically, connecting your customers, sales, and engineering teams to the shop floor in an automated end-to-end process.
“Our sales team previously submitted quotes to our engineering team multiple times for rework until they were correct. With Epicor CPQ, they now create quotes that reflect our engineering rules for our customers immediately.”
“We expected to create a more modern workflow for our commercial team. We didn’t expect to have a configurator that is also enjoyable to use.”
Featured Resource
Sales & Engineering Automation with CPQ: A Biotech Industry Guide
Learn how Biotech Single-Use and Processing companies are reducing their sales cycles to meet increased demand for their products.
Sales and engineering automation through the use of CAD drawings gives you this ability, providing sales reps with the visual outputs they need to win deals, without having to rely on an over-stretched engineering department that should be focussed on innovation rather than transactional sales tasks.
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