Omnichannel Sales for Manufacturing
Sell more. Manufacture faster.
The challenge
Buyers interact with your competitors across a broad range of channels, but you lack the cross-channel capabilities to compete
In this increasingly omnichannel world, where physical purchases are researched online, digital purchases are researched in-store, and immersive experiences are promoted through social media, you need one centralized platform to serve as the control center for this complex web of new and immersive buying channels.
But the technological barriers to omnichannel seem high. Your existing infrastructure has been built around a physical or online store. Adding more channels into the mix risks destabilizing the finely balanced processes and systems you’ve worked so hard to devise.
The solution
Open up new and immersive buying channels for your customers with omni-channel CPQ
KBMax lets you build and manage a centralized and straightforward visual product configurator that can run across any channel, providing a seamless experience to buyers, however, and wherever they choose to shop.
Sales reps, retail locations, and distributors can leverage your configurator to take control of sales independently without any input from your in-house sales or engineering team. Embed your configurator into your website, and customers can “self-serve,” wherever they are, through any device.
“It’s now easier for our contractors to configure our roofs and easy to adopt for any new users. It also saves them a lot of time since it’s very slick and easy to navigate with better error handling features.”
“We evaluated many solutions and Epicor CPQ was the most robust and easy to set up. It empowers our sales and dealers to showcase our wide range of products.”
“KBMax [Epicor CPQ] support for the direct sales channel, reseller channel and self-service channel is among the best evaluated for this Magic Quadrant. The visual configurator can be embedded in a third-party self-service digital commerce platform, and all functionality is accessible through REST APIs.”
Featured Resource
Uniting Sales & Manufacturing Teams: The Role of Visual CPQ
Product variation compounded by the complexity of multiple pricing models can create confusion and inefficiency among your organization’s engineering, manufacturing, and sales teams. In this four-part guide, we’ll uncover how to address challenges like these in your sales to manufacturing processes by using CPQ software.
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